1. Introduction
At Namaste World, we are committed to protecting your personal data and ensuring that it is processed fairly and lawfully. This notice explains how we collect, use, store, and transfer your personal data.
2. Contact Information
If you have any questions or concerns about this notice or our processing of your personal data, please contact us at:
- Email: [insert email address]
- Phone: [insert phone number]
- Address: [insert address]
3. Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on these links or enabling connections may allow third parties to collect or share your personal data. We do not control these third-party websites and are not responsible for their privacy statements.
4. Personal Data Collection
We collect personal data about you when you:
- Make online booking reservations at our restaurants or concepts
- Order our food for delivery via the website
- Buy gift cards
- Use our contact forms
- Access this website
5. Types of Personal Data Collected
We collect, use, store, and transfer different kinds of personal data about you, including:
- Contact Data (address, email address, telephone numbers)
- Financial Data (bank account and payment card details)
- Identity Data (first name, last name, title)
- Marketing and Communications Data (marketing and communication preferences)
- Profile Data (purchases or reservations made by you)
- Technical Data (information collected when you access this website, such as IP address, browser type, and operating system)
- Transaction Data (details about payments from you and other details of products you have purchased from us)
- Usage Data (information about how you use this website)
6. Consequences of Not Providing Personal Data
Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.
7. How Personal Data is collected
We use different methods to collect personal data from and about you, including:
- Direct interactions (e.g., when you fill out forms or make online bookings)
- Automated technologies or interactions (e.g., when you access this website)
- Third parties or publicly available sources (e.g., social media platforms)
8. How We Use Your Personal Data
1.Performance of Contract: We will use your personal data to perform a contract we are about to enter into or have entered into with you. This includes fulfilling online orders, booking tables, and providing services.
2. Legitimate Interests: We will use your personal data for our legitimate interests. This includes improving our services, developing our business, reforming our marketing strategy, and enhancing customer experience.
3. Compliance with Laws: We will use your personal data to comply with laws and regulations that apply to us. This includes tax laws, employment laws, and consumer protection laws.
Disclosures of Your Personal Data
1. Within Our Group: We will share your personal data within our group of companies to ensure the efficient operation of our business. This includes sharing data with subsidiaries, affiliates, and parent companies.
2. Third-Party Service Providers: We will share your personal data with third-party service providers who provide services to us. This includes payment processors, delivery companies, and marketing agencies.
3. Regulatory Authorities: We will share your personal data with regulatory authorities, such as law enforcement agencies, if we are required to do so by law.
Data Security
1. Security Measures: We have implemented security measures to protect your personal data from unauthorized access, use, or disclosure. This includes firewalls, encryption, and access controls.
2. Access Controls: We have implemented access controls to ensure that only authorized personnel have access to your personal data. This includes password protection, two-factor authentication, and role-based access controls.
3. Training: We provide training to our personnel on data protection and security to ensure that they understand the importance of protecting your personal data.
Data Retention
1. Retention Periods: We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. This includes retaining data for tax purposes, auditing purposes, and to comply with regulatory requirements.
2. Deletion: We will delete your personal data when it is no longer necessary for the purposes for which it was collected. This includes deleting data when you withdraw your consent, when the data is no longer accurate or up-to-date, or when the data is no longer required for legal or business purposes.
Your Legal Rights
1. Right to Access: You have the right to access your personal data and to receive information about how we use your personal data. This includes the right to request a copy of your personal data, to request information about the sources of your personal data, and to request information about the recipients of your personal data.
2. Right to Rectification: You have the right to have inaccurate or incomplete personal data rectified. This includes the right to request corrections to your personal data, to request updates to your personal data, and to request deletions of your personal data.
3. Right to Erasure: You have the right to have your personal data erased in certain circumstances. This includes the right to request deletions of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw your consent, or when the data is no longer accurate or up-to-date.
4. Right to Restriction: You have the right to restrict the processing of your personal data in certain circumstances. This includes the right to request restrictions on the processing of your personal data when you contest the accuracy of the data, when the processing is unlawful, or when you object to the processing.
5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. This includes the right to request a copy of your personal data in a format that can be easily transferred to another organization.
6. Right to Object: You have the right to object to the processing of your personal data in certain circumstances. This includes the right to object to processing based on legitimate interests, processing for direct marketing purposes, and processing for scientific or historical research purposes.
7. Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time. This includes the right to withdraw consent to processing based on consent, processing for direct marketing purposes, and processing for scientific or historical research purposes.